Support

We're here to help you get the most out of QU QR Reader

Quick Help

Find answers to frequently asked questions

How to scan a QR code?

Open the app, point your camera at a QR code and it will be automatically recognized

How to create a QR code?

Tap the "Create" button, choose the content type and enter the required information

Data Security

All data is stored only on your device and is not transmitted anywhere

Frequently Asked Questions

Check permissions:

  1. Open iOS Settings
  2. Find QU QR Reader
  3. Make sure camera access is allowed
  4. Restart the application

If the problem persists, try restarting your device.

Deleting individual entries:

  • Open the "History" section
  • Swipe left on an entry
  • Tap "Delete"

Clearing all history:

  • Go to Application Settings
  • Tap "Clear all history"
  • Confirm the action

QU QR Reader supports:

QR Codes:
  • Plain text
  • URL links
  • Contacts (vCard)
  • Wi-Fi settings
  • Calendar events
  • Geolocation
Barcodes:
  • EAN-13
  • EAN-8
  • UPC-A
  • Code 128
  • Code 39
  • ITF

Yes, completely offline!

QU QR Reader does not require an internet connection for:

  • Scanning QR codes and barcodes
  • Creating new QR codes
  • Viewing scan history
  • Saving data

Internet is only required for opening URL links from scanned codes.

After creating a QR code:

  1. Tap the "Share" button under the code
  2. Choose the sharing method:
    • Save to photo gallery
    • Send by email
    • Share in messenger
    • Post to social media

You can also find all created codes in the "History" section.

Try the following:

  • Lighting: Make sure the code is well lit
  • Distance: Try moving closer or farther away
  • Angle: Hold the device perpendicular to the code
  • Stability: Keep the device steady
  • Code quality: Check if the code is damaged

Turn on the flashlight in the app for better lighting.

Contact Us

Didn't find the answer to your question? We're ready to help!

Email Support

Email us for detailed assistance

mmelindasarii91@gmail.com

We'll respond within 24 hours

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Response Time

We strive to respond to all questions within 24 hours. On weekends, response time may increase to 48 hours.

System Requirements

  • iOS 13.0 or later
  • Devices: iPhone, iPad, iPod touch
  • Camera: Access to main camera
  • Storage: ~50 MB free space
  • Internet: Not required for core functions